Tagged: Site Check, Total Upkeep
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AuthorPosts
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September 14, 2023 at 11:03 am #105489
Jon
GuestHello,
We just started to receive a site check error (see below). The website seems fine, it is now traffic routing through SItelock WAF, but not sure if that is causing the issue. It does seem to be with the backup plugin file wp-test.php
A Site Check has failed. You should check your site and can perform a manual restoration.
For help, please visit: https://www.boldgrid.com/support/boldgrid-backup/what-to-do-when-boldgrid-backup-site-check-fails/
You can manage notifications in your WordPress admin panel, under Total Upkeep Settings at:
https://linsal15.dream.press/wp-admin/admin.php?page=boldgrid-backup-settingsError message:
Uncaught Error: Failed opening required ‘wp-load.php’ (include_path=’.:’) in /home/wp_5suk8w/salicerose.com/wp-content/plugins/boldgrid-backup/cli/wp-test.php:96
Stack trace:
#0 {main}
thrown in /home/wp_5suk8w/salicerose.com/wp-content/plugins/boldgrid-backup/cli/wp-test.php on line 96September 14, 2023 at 11:20 am #105565Brandon C
KeymasterHi Jon,
Thanks for reaching out, we are happy to help troubleshoot your Site Check error with Total Upkeep.
If you recently routed traffic through SiteLock WAF it’s likely the reason for the new Stacktrace error. The first thing I would do is removing Total Upkeep then reinstalling the plugin to see if it clears the error message.
The next thing I recommend is making sure all of your plugins, themes and core files are updated to their latest version. I also suggest making a backup of your website before running any of these updates in the unlikely event that something happens during the update process. That way, you will have something to restore from should any issues occur. It is possible that the error was caused by some kind of incompatibility with an older core version, theme, or plugin file and running the updates will ensure that you have the most stable versions of everything operating on your website.
Hopefully removing and reinstalling Total Upkeep gets your website functioning as expected again and please let us know if you have any additional questions for us!
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